Pro Eyes Optics Sdn Bhd

We’re open Monday – Friday, 8.30 a.m. – 5:30 p.m.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Currently we offered FREE SHIPPING for all orders, for limited time only.

Which payment methods are accepted in the Online Shop?

We currently only accept payment with Credit Card and Debit card through Paypal, please select “Pay with debit or credit” during Paypal check out page.  Or login with your PayPal account to make the payment.

Soon we bringing more payment method including Online Banking. 

Please Stay tuned!

Please email us at owec@owl.com.my for any enquiry.

How long will delivery take?

SEEN aims to deliver all orders within the 48 hours time frame. Our shipping time frame is between 9 a.m – 6 p.m Monday to Friday.

How secure is shopping in the Online Shop? Is my data protected?

In view of the Personal Data Protection Act (PDPA) 2010 implemented to safeguard the usage of personal data, you, as our valued customer have the right to know the reasons we collect and use the personal data you have provided; how we use the personal data, whom we may share the personal data with, and how you may access, amend or complain in respect of your personal data. Please refer to our Privacy Policy

What exactly happens after ordering?

Contracts for the sale of goods formed through our Website are governed by our Terms and Conditions of Purchase. Please read the following points carefully. Please understand that if you do not agree to the Terms and Conditions of Purchase, you will not be able to order any products from this Website. Please refer to Terms and Conditions

Do I receive an invoice for my order?

Yes, an invoice will send to your registered mail box after order completed. If you do not receive one, please do contact us.

Send us an email